Justice Center - Court: 440.887.7400
Justice Center - Police: 440.887.7300
Non-Emergency: 440.885.1234
Parma Tip Line: 440.887.7340
The City of Parma Police Department


Communications Center Commander Captain Ronald Heffern

Captain Ronald Heffern has been with the Parma Police Department since 1982 and is currently assigned as the Commander of the Communications Center. He is a graduate of Indiana University of Pennsylvania with a Bachelor of Arts Degree in Criminology. Captain Heffern is a 2007 graduate of Northwestern University Center for Public Safety- School of Police Staff and Command. Captain Heffern has spent the majority of his career in the Uniform Patrol Division. While assigned to the UP division, he served as a shift commander for several years. After leaving the Uniform Patrol division, Captain Heffern was assigned as the Administrative Lieutenant to the Chief of Police.

Contact Person:

Captain Ronald Heffern -


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